Restaurant manager

Job Title: Restaurant Manager

Brand: Haldiram’s

Location: As per business requirement

Department: Restaurant Operations

Reporting To: Area / Cluster Manager

Role Overview (Simple Explanation):

The Restaurant Manager is responsible for smooth day-to-day operations of the Haldiram’s restaurant. The role includes managing staff, ensuring excellent customer service, maintaining food quality and hygiene standards, achieving sales targets, and controlling costs while following company policies.

Key Responsibilities:

Manage daily restaurant operations and ensure smooth service

Lead, train, and supervise restaurant staff (service & kitchen teams)

Ensure high standards of food quality, hygiene, and cleanliness

Handle customer complaints and ensure customer satisfaction

Monitor sales, control costs, and achieve revenue targets

Manage inventory, ordering, and stock control

Ensure compliance with FSSAI, safety, and company SOPs

Coordinate with kitchen, billing, and service teams

Prepare daily reports on sales, staff attendance, and operations

Maintain brand standards and customer experience as per Haldiram’s guidelines